The Ticket Seller was a human man who is now a ghost.
This grinning skeleton of a ghost waits at the entrance of Phantom Canyon, intent on selling tickets to any mortals who wish to enter the haunted town. It is unclear if anyone ever does, or if the tickets are of any actual significance.
Behind the scenes
The Ticket Seller was created as a secondary character of the Disneyland Paris ride Phantom Manor, which opened in 1992.
Though he has a different role in the attraction, the Ticket Seller is often thought of as the Phantom Manor counterpart to Ezra, as, the animatronics having been created from the same face mold, he bears a striking resemblance to Ezra. There is popular fan speculation that the two are somehow related, with one enduring theory holding that the Ticket Seller is Ezra's cousin.